Repeat Prescriptions (please also read 'important ordering information')
Repeat prescriptions can be ordered:
. Via e-mail
- on Reception (green form or repeat slip into red box)
- via on-line via SystmOnline (please request username/password to access
- through the post
PLEASE NOTE THAT PRESCRIPTION REQUESTS MUST BE IN WRITING.
After 12th January 2019 the surgery will no longer accept repeat prescriptions requested by third parties.
Please order your medication 7 days before you run out.
We aim to process all current repeat prescriptions within 2 working days. However if an item needs to be re-authorised by a doctor it may take longer.
Please allow another 24 - 48 hours before collecting from your pharmacy
Prescriptions received after 4:30 in the afternoon will not be processed until the following day.
Remember that the surgery closes for bank holidays and you may need to request your repeat prescription early.
SAME DAY PRESCRIPTION REQUESTS ARE FOR LIFE OR DEATH MEDICATIONS ONLY
Prescription requests received after 4.30PM (or during a weekend) will not be processed until the following working day.
MEDICATIONS ON A REPEAT TEMPLATE
PRESCRIPTION REQUESTS TAKE 2 WORKING DAYS TO PROCESS (EXCLUDING WEEKENDS).
MEDICATIONS NOT ON A REPEAT TEMPLATE OR A MEDICATION THAT HAS NOT BEEN ISSUED FOR A LONG TIME. You must provide a reason for wanting this medication again. IT WILL TAKE BETWEEN 2 AND 5 WORKING DAYS TO PROCESS THESE REQUESTS AS A GP NEEDS TO AUTHORISE THEM.
Please do not phone to check if your prescription is ready.